Privacy Policy

This Privacy Policy describes how the website dentalartvelo.gr collects, uses and protects the personal data of its visitors in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

1. Data Controller

The Data Controller is:

Dental Art – Kalogeropoulos & Papageorgiou
Address: 77 Agias Marinas Street, Velo, Corinthia, Greece
Telephone: +30 27420 34340
Email: info@dentalartvelo.gr

2. Personal Data We Collect

When you browse the website, the following data may be collected:

Full name, when provided through a contact form or email
Email address
Telephone number, when provided
Message content
IP address
Device and browser information
Website usage and browsing data
Cookies

If a visitor chooses to submit health-related information, such data is considered special-category personal data and is handled with increased protection and confidentiality.

Visitors are advised not to include sensitive medical information in contact forms unless it is strictly necessary.

3. Purposes of Processing

Personal data may be used for:

Communicating with visitors
Managing enquiries and scheduling appointments
Providing information about the dental clinic’s services
Managing and securing the website
Improving the website’s operation and user experience
Analysing website traffic, where relevant tools are used and the required consent has been provided
Complying with applicable legal and regulatory obligations

4. Legal Basis for Processing

Depending on the circumstances, personal data is processed on the basis of:

The user’s consent
The need to respond to an enquiry or schedule an appointment
The performance of a contract or the implementation of pre-contractual measures
The legitimate interest in ensuring the proper, secure and effective operation of the website
Compliance with legal obligations
The provision of healthcare services, where applicable

Consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Cookies

The website may use cookies for:

Its essential and secure operation
Saving the user’s preferences
Improving the browsing experience
Collecting statistical information through tools such as Google Analytics, where used
Displaying content or functions provided by third-party services, where used

Strictly necessary cookies may be used without consent. Optional cookies are activated only after the user has provided consent, where required.

Users can accept, reject or change their preferences through the website’s cookie management tool. They may also manage or delete cookies through their browser settings.

Further information is available in the website’s Cookie Policy.

6. Disclosure of Data to Third Parties

Personal data is not sold, rented or disclosed to third parties for commercial purposes.

Data may be disclosed only when:

Required by law or a competent public authority
Necessary to respond to a visitor’s request
Necessary for the provision of healthcare services
Necessary for technical services such as hosting, maintenance, security, email delivery or statistical analysis
The user has provided the relevant consent

Service providers processing data on behalf of the Data Controller are bound by confidentiality and data protection obligations.

Some third-party services may process data outside the European Economic Area. In such cases, the appropriate safeguards required under the GDPR are applied.

7. Data Retention Period

Personal data is retained:

For as long as necessary to respond to the relevant request
For as long as required for the purpose for which it was collected
For as long as required by applicable legislation
Until consent is withdrawn, where processing is based on consent
Until deletion is requested, provided that deletion is legally and technically possible

After the required retention period has ended, the data is securely deleted or anonymised.

8. Users’ Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request the deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw your consent
Receive information about how your data is processed

To exercise your rights, please contact:

Email: info@dentalartvelo.gr

You may be asked to provide the information necessary to verify your identity and securely process your request.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority, if you believe that the processing of your data violates the applicable data protection legislation.